TALKING WITH ALICE FROM BUMBLES, ASHTEAD

Written By Rachel Lee

We recently met up with Alice, from Bumbles in Ashtead, to talk about her fantastic shop, what inspired her to start her business, what makes it the best gift shop in Surrey, and what products she loves at the moment.

  1. What inspired you to start your own local shop, and what is the story behind your business?

    Bumbles has been a gift shop in Ashtead village for 25+ years, having taken over from the previous owner 7 years ago. We loved the Bumbles name so decided to keep it but give the brand and shop a whole new look and refresh the products on offer. I have worked within the family business for 8 years and when the opportunity arise to take on Bumbles I was thrilled, I couldn’t wait to have my own little project and provide a new, exciting shop to my local village. 

  2. What are you most passionate about when it comes to your shop and the products or services you offer?

    I love buying the products to sell, every item has been personally selected for its quality, design, and individuality. I also think providing 5* customer service is extremely important, so we see the same customers again and again. Having started our loyalty scheme 7 years ago, I am proud to say we have over 500 loyal returning customers.  

  3. In your opinion, what sets your shop apart and makes it a unique and great place for customers to visit?

    I believe our products are unique and we purposely source items that you cannot find in your typical high street shop. We support other local businesses and artists too which I think is a special addition to our shop. Our team at Bumbles are all friendly, professional, and knowledgeable which I believe is important when building a foundation for a successful business.

  4. How do you believe your shop provides a different experience for customers compared to high street chain stores?

    Again, our personally handpicked products and a more personal in store shopping experience with our friendly staff.

  5. Are there any products that you are loving at the moment?

    There is so many to choose from, but we have expanded our ladies fashion and accessories in the last two years and I am loving our beautiful dresses and jewellery.

Rachel Lee